We have been researching our Corporate Customers to understand what it is they are doing to improve their businesses, including Corporate Golf Days. We also work with some of the most prestigious Golf Clubs, so we thought it would be of interest to present the highlights of the research, when thinking about competing for Corporate Business.

1. What the corporate booker wants from you?
2. Being looked after on the day
3. Please give me structure and a friendly face
4. I have money to spend but I don’t know where to spend it
5. Time to clean up

CORPORATE BOOKINGS – TIME TO CLEAN UP:

A corporate day is an event where our respondents want their customers and staff to feel special.  A special experience begins with a positive impression, to start their day with you. This section of our report focuses on the finer detail of the corporate experience, whether on a visit to discuss your offerings, or when the first delegates arrive at your course on the day.

BRAND PROTECTION:

In previous articles, we have already discussed creating the right impression on arrival at your club; with easy and ‘client branded’ parking, clear signage and a welcoming smile. But after that, what is it that visitors do and what do they expect?

Whether we like it or not, the golfing guest will first experience your entrance area and for the vast majority, the next port of call will be the changing rooms to drop off kit or the more usual obligatory toilet stop after the journey.

Strange isn’t it that the first chance to create a good impression is in how your changing rooms are presented. In the US, more and more emphasis is being put into visitor and member changing room facilities. Small components create the first and lasting impression that set the standard for the day.

Our surveyed clients all highlighted that if the appearance, tidiness, and cleanliness of these areas was not up to scratch, this would seriously affect their decision to book or return to a club (imagine it yourself, this first impression will bias everything else that you see and hear for the day).

Through our survey we wanted to understand how high standards of cleanliness and presentation delivered commercial value.

The results were clear; 100% of respondent’s stated that tidiness, cleanliness, up to date equipment and presentation of the facility supported the image they wanted to portray to customers.

DETAIL:

Our respondents commented that things we sometimes take for granted in the facilities do actually leave an important impression. Such things as a smart welcome mat, fresh smelling washrooms with high speed hand dryers, power showers, luxury soap dispensers, smart chrome sanitary bins plus very neat and well stocked locker rooms, for example, create a lasting impression for golfers to walk away with about them and the club.

They commented that a corporate golf day was an extension of their business and brand and they had to be sure that their values were in line with that of the chosen club. Detail matters.

HOW CALABASH WASHROOMS DELIVER THESE SERVICES TO YOU:

We provide our washroom and reception services to over 50 Corporate Golf Day venues; including:

Queenwood Golf Club • Berkshire Golf Club • Buckinghamshire Golf Club • Coombe Hill Golf Club • Coombe Wood Golf Club • Cranleigh Golf Club • Chipstead Golf Club • Effingham Golf Club • Farnham Golf Club • Fulwell Golf Club • Kingswood Golf Club • Lewes Golf Club • New Zealand Golf Club • Richmond Golf Club • Royal Wimbledon Golf Club • Tyrells Wood Golf Club • Wimbledon Common Golf Club

Just like you, they want to create a lasting impression, fresh and up to date. So do we; we carefully select and train our staff to your specific needs and those of your clients (we can even tailor services to help you with your big events).

One of the most important lessons that we learn from taking the time to understand our customers business is how our services support their offerings and brand presentation. These clubs all use our service because we are different, we do care and we do take those extra steps to support them in their business.

We would welcome the opportunity to talk to you about the exemplary service that we could deliver to you.

I would like to thank you for taking the time to read our report and look forward to hearing from you in the future.

As always, should you have any questions, do not hesitate to contact me directly.

Yours Sincerely

Julian.

We have been researching our Corporate Customers to understand what it is they are doing to improve their businesses, including Corporate Golf Days. We also work with some of the most prestigious Golf Clubs, so we thought it would be of interest to present the highlights of the research, when thinking about competing for Corporate Business.

1. What the corporate booker wants from you?
2. Being looked after on the day
3. Please give me structure and a friendly face
4. I have money to spend but I don’t know where to spend it
5. Time to clean up

CORPORATE BOOKINGS – I HAVE MONEY TO SPEND BUT I DON’T KNOW WHERE TO SPEND IT?

This section of our report focuses of what we hope will be an area of keen interest to all golf courses.  It details how our respondents discover the courses that they will consider using and which methods of marketing they feel are most effective.

In line with the previous report elements, we have detailed the main findings below and have structured the responses in order of preference and priority for your prospective clients:

1. REFERRAL:

All respondents commented that this was the most powerful reason for choosing one course over another. Confirmation from friends’, colleagues and business contacts that a course provided great service, quality, value and flexibility enabled respondents to narrow down a venue shortlist.  Ensuring that you publicise comments from previous guests is essential.

2. FOCUSED MARKETING:

In the absence of a personal referral, our respondents stated that courses that focused on presenting concise information about their corporate packages really stood out.  Interestingly, all said that they looked for information relating to the days that they had held historically, client testimonials and comparable brand alignment from business holding events at the course gave confidence to the event booker that the course had the right capabilities to deliver a great day.

3. QUICKLY FINDING THE RIGHT INFORMATION ON THE WEB:

Regardless of the source of the enquiry whether through word of mouth, referral, or past experience, all respondents needed to get to the following information quickly and efficiently via a web search:

• Location & Map
• Accommodation on course or in a 5 mile radius
• Travel times from major motorway and train stations
• A focused Corporate section to the course website
• Client testimonials
• Example packages
• Key contact details

4. FOCUSED OUTBOUND COMMUNICATION FROM THE COURSE:

All respondents felt that the communication that they receive from courses was quite sporadic and they often found themselves looking up old venue details when the next event was looming.  With this in mind we asked respondent’s by what means they wished to be communicated by, the top three, in order of preference are listed below:

1. Monthly email updates focused on corporate packages
2. Bi-monthly calls from courses they have used historically to discuss future events availability and new offerings
3. Direct mail, targeted at corporate days, but also including course offers and special events.

5. NEW SERVICES AND FACILITIES UPDATES:

80% of respondents needed to be made aware of enhancements to the course and corporate entertainment facilities.  When looking at repeat bookings, our clients expressed a need to know that any issues that their guests had raised about their last day where being addressed.

As we have covered over the past weeks, details is key for both attracting and retaining corporate business, so the small details such as refurbished club house, course enhancements, refurbished changing facilities, improved car parking for example are details our respondents really care about.

SUMMARY:

From the moment a potential golfing client makes and enquiry, the way that you promote structure, focus, flexibility and attention to the finer details turn a course into a successful corporate venue.

Our sections 1 to 3 have covered what clients want through to the service delivery that they expect.  Keeping your existing members, guests and future prospects aware of these aspects gives you the best chance of success in this competitive market.

NEXT WEEK:

In our final instalment next week, we look at an area that can ruin the best planned day.

Experience tells us that the first room a golfer goes to on entering the club is the changing room/washroom. Therefore, curiously, this is the first impression he or she gets of your club.

Our next week’s section: “Corporate Bookings – Time to clean up!” provides an insight into the details that really matter.

We have been researching our Corporate Customers to understand what it is they are doing to improve their businesses, including Corporate Golf Days. We also work with some of the most prestigious Golf Clubs, so we thought it would be of interest to present the highlights of the research, when thinking about competing for Corporate Business.

1. What the corporate booker wants from you?
2. Being looked after on the day
3. Please give me structure and a friendly face
4. I have money to spend but I don’t know where to spend it
5. Time to clean up

SECTION 3: PLEASE GIVE ME STRUCTURE AND FRIENDLY FACE!

This section follows Part 2 of our research – Being looked after on the day. Once our respondents had moved past course selection, their attention was directed to the differentiating factors that make a booker feel that their business and their clients’ experience will be a good one…

As with the last report summary, we have highlighted the main considerations that our respondents raised as priority areas that they needed to know about:

1. KEY BOOKING CONTACT:

68% of the respondents tended to use an agency to arrange corporate days on their behalf on the basis that they felt that it would be too complicated and time consuming to arrange themselves.

However, as a preference they stated that they would prefer to book directly with a course in the interests of better value and personal service.

In order to deliver your prospective client with the confidence to do this, they stated that they needed to know that the course would provide a dedicated event contact. Promotion of key individuals responsible for corporate days in customer facing marketing communications added differentiation and was a key attraction for prospects.

2. SELECTION OF ADDED VALUE EVENT OPTIONS:

35% of respondents felt that having access to suggested options made planning a day easier. They added that it enabled them to not only align the day’s activity to their objectives, but also cater for differing levels of golfing ability amongst their guests.

One respondent compared booking a corporate day to arranging a party or wedding at a venue, adding that “if a venue purely offered a room a grounds without offering the wider services such as, photography, catering, entertainment options etc. they would be unlikely to be very successful!” This is true when trying to differentiate your corporate day offering.

3. AN AGREED PLAN OF ACTION:

Of the clients surveyed, all agreed that a corporate day entails considerable preparation and this can be a time consuming exercise. However, we found that the 20% of respondents that book 5 or more golf days per year work to a plan that reduces the administrative burden of the arrangements.

With the above point in mind, perhaps a method of ensuring a successful first event for a client and encouraging frequent repeat events may be assisted with delivering them with a time-lined plan, detailing what needs to be done by both you and your client.

Detailing an event in a standardised format ensures that your client has confidence that all factors have been covered, enables you to plan staffing levels accordingly and above all allows you to suggest added value services leading up to the day that will complement their objectives and generate additional revenue.

4. CLIENT GIFT OPTIONS AND BRANDING OPPORTUNITIES:

Branding opportunities were of key importance to all respondents, key items of consideration were gift packs for guests clear signage points directing guests on the day and above all on course branding placement.

Arranging the production of bespoke signage was something that they expected their event organiser or if booking directly their key course contact to do.
Respondents commented that a choice of branding options that were clearly priced saved a great deal of time when planning their day.

In summary the course that offered to arrange these comonents as part of the corporate package differentiated itself well and was more attractive to the direct booking client.

5. BAD WEATHER CONTINGENCY:

Unpredictable weather presented our respondents with concern leading up to their corporate event and a having a “What if” contingency was a necessity in the planning stage of the day.

A client needs to understand what adjustments can be made to a day’s running order should tee-off times be delayed, or severe weather force an early return to the 19 th Hole!

Items such as flexibility on meal times, club house event options and entertainment ensured that the client retained control and had confidence that their guests would have an enjoyable day, regardless of the weather!

SECTION SUMMARY:

In summary, we take from our respondents that they have a number of areas that they expect to be dealt with by the course they place their business with. At first glance these components may seem like a lot of additional work; however these points can be implemented into a blueprint plan that will cover the most demanding of events, and generate additional revenue.

Having a blueprint for a corporate day in place will deliver clients with continuity, enable the course to make the most out of each booking and hopefully lead to repeat business.

Next week we have a great Q & A and the next part of our research: Corporate Bookings – I have money to spend but I don’t know where to spend it. This is a must for all Courses, if Clients don’t know that you exist, let alone what’s on offer, they aren’t coming to you!

We have been researching our Corporate Customers to understand what it is they are doing to improve their businesses, including Corporate Golf Days. We also work with some of the most prestigious Golf Clubs, so we thought it would be of interest to present the highlights of the research, when thinking about competing for Corporate Business.

1. What the corporate booker wants from you?
2. Being looked after on the day
3. Please give me structure and a friendly face
4. I have money to spend but I don’t know where to spend it
5. Time to clean up

SECTION 2: BEING LOOKED AFTER ON THE DAY

This section follows Part 1 of our research - What the corporate booker wants from you? and it focuses on the need for venues to not only focus on delivering a great event for their direct customer, but also delivering outstanding service and understanding to their customers guests.

All of our respondents spoke highly of the level of service that they receive from the courses that they use, however they commented that consideration displayed toward their guests was a prime factor in venue selection. These are the 7 most popular responses:

1. UNDERSTANDING YOUR CUSTOMER OBJECTIVES:

Our respondents felt that the course that truly took the time to understand their business objectives for holding the day was in the strongest position to win its business. Generic corporate packages simply didn’t differentiate a course enough in what is a very competitive market place.

2. EVENT MARKETING SUPPORT:

Ensuring that guests are well informed about the running order of the day they are attending is essential. The venue that offers support for clients in terms of supplying course information, transport details, local accommodation and agendas for the day etc. ensures delegates are well informed and reduces the organisational pressures on your customers.

3. APPRECIATING PLAYER CAPABILITIES:

By focusing on the range of golfing abilities within the group enabled the successful venue to plan accordingly. Our respondents felt that by understanding player levels, the venue was better positioned to propose a day that was truly inclusive. Some of the points raised were the introduction of non-golf activities at the start or end of the day that ensured those of lesser golfing ability had an opportunity to win!

4. PRE-EVENT PRACTICE SESSIONS

When invited to a golf day, a number of those surveyed commented that some invitees may be infrequent or lapsed golfers. They commented that the courses that took the time to focus on packages that appreciated this and offered such items as a discounted pre-event lesson package for delegates was a differentiating factor. This level of pre-event care puts delegates at ease on the day and increased confirmations (as well as generating additional revenue for the club)

5. DESIGNATED PARKING & SIGNAGE:

Following on from pre-event activity, the importance of the quality of arrival at the course ranked highly. This is where respondents really appreciated attention to the finer details. These included, named parking spaces, event specific direction boards and a friendly welcome. A smaller percentage also commented that guests arriving in a dirty car enjoyed the prospect of leaving in a clean one thanks to the inclusive car cleaning service!

6. CLEARLY IDENTIFIABLE STAFF:

In order for a corporate day to run smoothly all respondents said that both their employees’ and those of the club needed to be clearly identifiable to their guests. It was expressed as high importance on arrival that guests were greeted and given clear guidance on who they should address any questions to throughout the day.

7. FILLING IN THE GAPS:

To round off this section of questioning, we asked an open question about general issues that corporate bookers have concerns about in relation to their guests experience. One point that was raised frequently was organisation between Tee-Off times. Whilst waiting to Tee-Off our respondents wanted to feel comfortable that waiting delegates were kept entertained and often looked for a venue to suggest ideas.

SECTION SUMMARY:

We find that the feedback received in this section is illustrates that the corporate booker is looking for a course that offers added value. Summarised in a number of supplementary comments, one of the concerns noted was should a main contact on the day be delayed, they could rely on course staff to greet delegates and make them feel welcome.  Such attention to detail in the arrangements for the day has a lasting effect on both your direct client and those attending the event.  This is important, as your clients’ guest are your future customers.

Our next week’s section: “Corporate Bookings – Please give Me Structure and Friendly Face!” will focus in detail on the day and the finer points that make the difference between a one off corporate event and a happy returning customer.

We have been researching our Corporate Customers to understand what it is they are doing to improve their businesses, including Corporate Golf Days. We also work with some of the most prestigious Golf Clubs, so we thought it would be of interest to present the highlights of the research, when thinking about competing for Corporate Business.

Broken down into five sections; the first is below with the rest following over the next five weeks:

1. What the corporate booker wants from you?
2. Being looked after on the day
3. Please give me structure and a friendly face
4. I have money to spend but I don’t know where to spend it
5. Time to clean up

1. WHAT THE CORPORATE BOOKER WANTS FROM YOU?

When questioning clients about Corporate Golf Days, one of the areas we focused on was what they want from a venue.

One of the early points  uncovered was that there is a great deal a club can do to make itself stand out, and one way is to ensure that your communications clearly demonstrate the importance that your club places on corporate events, customer care and service.

Over 80% of respondents commented that holding a corporate golf day was a time consuming activity and one that, if handled incorrectly, could deliver its valued customers and employees with a feeling of disappointment. They often see a big risk.

The point tied well to the fact the 73% were likely to book repeatedly at a single or small number of courses.  When questioned why, they commented that it was because they could rely on the quality of experience that their customer will see and therefore the risk of failure was taken away by the venue.

Some of the examples of what it is that reduces risk seem little to do with the actual Golf, yet when balanced with the potential risk in reputation that hangs on a good day, you can understand why your customers are looking for a ‘complete experience’ from you.

The following ‘must have’ items were positioned as key criteria for when considering choosing or changing a venue:

• Clearly identifiable points of difference about the packages that are on offer.  Items such as on-course advertising opportunities, pre-designed gift bag ideas, car cleaning, club cleaning, guest speakers etc. all organised by you, all take pressure away from the event organizer.
• The delivery of well-presented and targeted information, whether on the club website, in direct mail or through a personal phone call or pre-arranged appointment by a course representative.
• The opportunity to have their account handled by a key contact that would be on hand during the booking and be accountable throughout the day
• Dealing with a club that understands that handling a corporate day was an opportunity to showcase their business and the value it places on both its customers and employees
• Above all, every one of the respondents commented that the club that positioned itself in a way that was friendly, approachable and flexible to their objectives for the day was the one that would be considered.

What else can you do to make their customers feel like special guests?

I hope that this first instalment has provided you with some food for thought. If all the key points are already covered in your prospect marketing, that’s great, however if there are points that you do not, perhaps it’s time to promote them?

Our next week’s section will focus on ‘Being looked after on the day’. When any group books a corporate day, they want their guests to have a good memory about the occasion, and one that will enable them to enhance their image and the relationship with their clients.

“Following poor service from our previous provider, we have seen a marked improvement since switching to Calabash. Our washroom hygiene service is consistently good, with very friendly and professional operatives. We intend sticking with Calabash.”

Gerry Ivers 

Queenwood Golf Club

FULL RANGE OF PROFESSIONAL WASHROOM HYGIENE SERVICES:

When maintaining highest standards of hygiene for our client’s staff and visitors is of paramount importance, Calabash has the experience and flexibility that is unrivalled.

Our golf club washroom service encompasses the entire spectrum of washroom hygiene, including items such as:

• Air Fresheners
• Soap Dispensers
• Hand Dryers
• Sanitary Bins
• Ladycare Units
• Prozone Air Rejuvenating Units
• Quadrasan Urinal & Cistern Sanitizing Units
• Vending Machines

Take a look at Calabash full range of sanitary & washroom hygiene products installed, maintained and serviced by our friendly and professional teams.

CALABASH WASHROOM HYGIENE FOR GOLF CLUBS:

Calabash Washroom Hygiene dedicated and highly trained team delivers an exemplary standard of tailored washroom hygiene services to over 50 leading golf clubs in Southern England, including:

Queenwood Golf Club •  Berkshire Golf Club  •  Buckinghamshire Golf Club  •  Coombe Hill Golf Club  •  Coombe Wood Golf Club  •  Cranleigh Golf Club  • Chipstead Golf Club  •  Effingham Golf Club  •  Farnham Golf Club  •  Fulwell Golf Club  •  Kingswood Golf Club  •  Lewes Golf Club  •  New Zealand Golf Club  •  Richmond Golf Club  •  Royal Wimbledon Golf Club  •  Tyrells Wood Golf Club  •  Wimbledon Common Golf Club

CONTACT US: 

Send us a message regarding any aspect of your washroom hygiene services needs. If this is a non-urgent matter, one of our staff members should get back to you within 24 hours. For a priority response, include the word ‘Priority’ in your message or call us on 020 7371 9500.

A recent study that focused on business sustainability and environmental responsibility reported that 99% of business managers surveyed ranked water conservation as a Top 5 priority over the next decade.

But water conservation is something few of us think about at work. Since we don’t get the bill there, we are not aware of the cost and quantity of our water consumption. Our offices and factories consume huge quantities of water, so saving on the job is in our interest.

The average person’s daily water consumption is 340 litres, equivalent to 380 bottles of water.

Take a look on these simple tips for smarter water use at work:

INSTALLING WATER EFFICIENT SYSTEMS:

1. Conduct a facility water use inventory including washrooms (sinks, toilets, showers), heating and cooling (cooling towers, boiler blow-down), kitchen plumbing (dishwasher, ice machines), process water (cooling, rinsing, chemical dilution), water features (pools, spas, fountains) and landscape irrigation. Then identify water management goals.
2. Fit water-minimising controls where possible, e.g. push taps, flow regulator/restrictors, cistern displacement devices, spray nozzles on hoses, low-flush toilets, shower heads, faucets and sensor-activated urinal flushing.
3. Reduce energy costs by installing an instant water heater near your kitchen sink so you don’t have to run the water while it heats up.
4. Look for water sensitive fixtures the next time you purchase or replace toilets. Water-efficient equipment may be more expensive, but the water savings it brings may mean it has a short payback period.

Take a look on our sanitary and hygiene range of washroom products, installed, maintained and serviced by our friendly and professional teams.

EQUIPMENT MAINTENANCE – BEST PRACTICES:

1. Keep water-using equipment well maintained and periodically checked for leaks, drips and other waste.
2. Ensure pipes are well insulated against frost.
3. Shut off water to unused areas of your facility to eliminate waste from leaks or unmonitored use.
4. Scrape dishes rather then rinse them before washing.
5. Only run the dishwasher when it is full.
6. Wash company vehicles as needed rather than on a schedule.
7. Wash company vehicles at commercial car washers that recycle water or on the lawn so that the grass is watered at the same time.

When you have ice left in your cup or leftover cooking water, don’t throw it in the trash or down the drain. Use it to water your plants.

REDUCING YOUR WATER BILL:

1. Have a water audit done for your facility to find out the recommended water use for your operations, then make sure someone monitors your utility bills to gauge your monthly consumption.
2. Look at alternative water sources such e.g. rainwater.
3. Find out about opportunities for re-using process water. If you use processed water in your business or facility, look into water recycling and reuse.
4. Hire a plumber to help reduce your water use with practices that use less energy, less water, and fewer chemicals.
5. Contact your water utility company to see if rebates are available for purchasing water-efficient fixtures, equipment or for facility audits.
6. Don’t forget hidden water-use costs, such as energy for pumping water, water heating and cooling, chemical treatment, water damage and sewer expenses.
7. Track the weather and water use in the landscape. Water use should decrease during rainy periods and increase during hot, dry periods. Be sure your irrigation system is watering only the areas intended, with no water running onto walks, streets or down the gutter.

Calabash Washrooms Sensaflush® Management System will reduce your washroom water consumption by up to 90% - find out how.

STAFF EDUCATION:

1. Encourage staff to report leaks and ensure any leaks are repaired quickly.
2. Create a suggestion and incentives system at your organization to recognize water-saving ideas.
3. Include a water-saving tip in your employee newsletter featuring how much water can be saved with each action.
4. Implement a water management plan for your facility, then educate employees on good water habits through newsletters and posters.
5. Publish your organization’s monthly water use to show progress towards water-saving goals.
6. Appoint or volunteer to be a water conservation champion within your organization and create, implement and maintain your water conservation program.
7. Create a goal of how much water your company can save and plan a celebration once that goal is met.
8. Ask employees for suggestions on saving water and give a prize for the best ideas. Incentivize it!
9. Write feature articles on your employee website that highlight water-saving ideas and successes.
10. Take part in Earth Day and other environmental events to help promote water savings.
11. Show your company’s dedication to water conservation by creating a written policy statement and by committing management, staff, time and other resources to the effort.

Read more about how to make your washroom hygiene services more sustainable.

CONTACT CALABASH:

Send us a message regarding any aspect of water saving needs for your washroom. If this is a non-urgent matter, one of our staff members should get back to you within 24 hours. For a priority response, include the word ‘Priority’ in your message or call us on 020 7371 9500.

Calabash Washrooms offer full service and installation of programmable Sensaflush® Water Management System that will reduce your water bill and help you maintain your sustainability commitment through eradicating unnecessary and expensive washroom water wastage.

Our programmable and versatile Sensaflush® Water Management Systems differentiates between “active” and “idle” periods in your washroom, and only flushes when motion is detected and a flush is needed.

COST COMPARSION:

On average, an unmanaged washroom urinal systems will flush 4 times an hour 24/7, whereas when using the Sensaflush® water management system the urinal will only flush twice per hour and only when needed, which results in no unnecessary water consumption during unused periods and holidays.

The system can also be used in conjunction with Calabash Washrooms Quadrasan® WC and Urinal Hygiene Flushing System, to keep urinals free from stains and lime scale build up in urinal pipe work.

CALABASH WASHROOMS HYGIENE SERVICES:

Calabash Washrooms provider high quality and cost effective hygiene and washroom services in London, the Home Counties and the Sout East, servicing UK’s leading hospitals, schools, hotels, restaurants, golf clubs, health clubs, offices and retails stores.

Our washroom hygiene service include everything from Soap Dispensers, Air Fresheners, Warm Air Dryers to Nappy Changing, Sanitary Disposal, Washroom Seat Sanitisers and Vending Services.

Our friendly and professional team will ensure that the appropriate products are always installed and serviced both to satisfy current legislation regarding the disposal of sanitary and clinical waste, and to provide a cleaner, more welcoming environment for our client’s staff and visitors.

OUR CREDENTIALS:

We have National Britannia and ISO 9001 : 2000 quality services accreditation, and we work closely with the Forum of Private Business on many environmental issues.

CONTACT US:

Send us a message regarding any aspect of your washroom hygiene services needs. If this is a non-urgent matter, one of our staff members should get back to you within 24 hours. For a priority response, include the word ‘Priority’ in your message or call us on 020 7371 9500.

 ”I just wanted to pass on my praise for the work done here on site by Mandy (Our sanitary technician). She has an incredibly cheerful and great “can do” attitude towards her work. She provides a great service always attending the site at times which suit us, gets the job done and then is away with minimum fuss. She offers up advice on units that is appreciated and above all is trustworthy, which is extremely important within the school. 

I also wanted to pass on my thanks to Karen Cowie who’s cheerful attitude make her visits a pleasure even if they do end up costing us money.

Finally, I wanted to thank you for the great washroom hygiene service that we are receiving from Calabash Wahsrooms, you have a great team there and the quality of the services that our school is receiving is testament to that. Thanks again.”

Andy Sivyer | Estates/Facilities Manager | Sir William Perkins’s School

Founded in 1725 Sir William Perkins’s School is an independent day school for girls aged 11 to 18 in Chertsey, Surrey. It is set in 12 acres of attractive gardens and playing fields.

The school boasts national champions in rowing and gymnastics and it has an excellent academic reputation, consistently producing outstanding GCSE and A-Level results every year and consistently ranked The Independent’s Top 50 UK Schools.

We are very fortunate to be able to assist Sir William Perkins’s School in maintaining the highest standards of washroom hygiene in their spectacular facilities, which include:

• All Weather Pitch, Athletics Track
• Art studio, Drama Studio, Fine Art Facilities
• Astroturf
• Common Room
• Concert Hall
• Design & Technology Suite
• Fitness Suite
• IT Suite, Music Centre, Photography Studio
• Library
• Science laboratories
• Sports Hall and Playing Fields on-site & Tennis Courts

Take a look at our full range of sanitary & washroom hygiene products installed, maintained and serviced by our friendly and professional teams.

CALABASH WASHROOM SERVICES FOR SCHOOLS:

Washroom Hygiene Services:

• Full washroom services
• Vending facilities refills
• Sanitary hygiene disposal
• Washroom product installation

Washroom Hygiene Products:

• Sanitary hygiene units
• Warm air dryers
• Paper towel dispensers
• Automated air fresheners
• Baby changing facilities
• Soap dispensing units
• Vending machines

WHY CHOOSE CALABASH WASHSROOMS:

The implementation of our washroom services are done at minimal inconvenience to your business but with high quality service achieved. We are big enough to provide the best washroom products, but small enough to ensure high quality of our personalized and discreet washroom service. Our company is built on a great service reputation and reliable customer service which is gained from 10 years experience in the business.

We pride ourselves on our speed of response – we will even come out at short notice on the weekends and during holidays. Our goal is to delight you with the high quality of our work:

• Prices tailored to meet your budget.
• Discreet professional service
• Free emergency callout within 48 hours
• A choice of units and finishes including a ‘no touch’ system
• Free installation on most of our products
• A ‘Duty of Care certificate that meets your regulations requirements

Our clients include:

• Sir William Perkins’s School, Chertsey
• St Georges School, Ascot
• St Marys School, Ascot
• Harrow School
• Ashdown House School
• Daneshill School
• St Bedes School
• Seaford College
• Putney High School
• Notre Dame School
• Whitgift School
• Royal College of Music
• Southampton University

CONTACT US:

Send us a message regarding any aspect of your washroom hygiene services needs. If this is a non-urgent matter, one of our staff members should get back to you within 24 hours. For a priority response, include the word ‘Priority’ in your message or call us on 020 7371 9500

Calabash Washrooms highly trained team delivers an exemplary standard of tailored washroom hygiene services & toilet hygiene products to many leading golf clubs. We are currently servicing over 50 golf clubs in Southern England, including:

Berkshire Golf Club  •  Buckinghamshire Golf Club  •  Coombe Hill Golf Club  •  Coombe Wood Golf Club  •  Cranleigh Golf Club  •  Chipstead Golf Club  •  Effingham Golf Club  •  Farnham Golf Club  •  Fulwell Golf Club  •  Kingswood Golf Club  •  Lewes Golf Club  •  New Zealand Golf Club  •  Richmond Golf Club  •  Royal Wimbledon Golf Club  •  Tyrells Wood Golf Club  •  Wimbledon Common Golf Club  •  Queenwood Golf Club

At Calabash, it’s not about product, it’s about service. We manage your washroom leaving you to concentrate on your game - see what our clients say 

Calabash Washrooms Air Freshener Range available in white, satin chrome and polished chrome finishes, with a wide choice of fragrances, they are maintained and serviced by our friendly and professional teams, so you can be assured that your premises will always have a pleasant atmosphere.

Take a look at our full range of sanitary & washroom hygiene products installed, maintained and serviced by our friendly and professional teams.

We also provide specific products for managing your washroom, such as the water management system and the washroom hygiene monitor as well as energy saving products such as hand dryers. Where possible no touch products are used as standard which means that you can be confident you are providing a washroom to suit the comfort and consideration of the user.

BACK UP:

We have a professional office support team as well as our specialist cleaning staff and as part of a larger group of cleaning services we are able to offer complete back-up services to guarantee high quality work.

• Full office support 24 hours, 7 days a week.
• We have ISO 9001 and National Britannia Safe Contractor Accrediation
• We are fully insured and COSHH compliant with access to specialist proven supply chain

CREDENTIALS:

We have National Britannia and ISO 9001 accreditation and work closely with the Forum of Private Business on many environmental issues. This Policy is reviewed and updated regularly. We are fully insured and licensed.

“We have used Calabash for 18 years and have never had a single problem. Their staff are delightful and full of integrity – essential when working in a jewellery environment like ours.”  Mike Wainwright | Boodles

Find out more about Calabash Washrooms environmental commitment

CONTACT US:

Send us a message regarding any aspect of your washroom hygiene services needs. If this is a non-urgent matter, one of our staff members should get back to you within 24 hours. For a priority response, include the word ‘Priority’ in your message or call us on 020 7371 9500.